Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect information such as your name, email address, and usage data to improve our services. Additionally, we may log certain operational data, including actions you perform within the app, your IP address, and timestamps of these actions, to help maintain and improve app functionality, monitor performance, and ensure security.

2. How We Use Your Information

The information we collect helps us provide and enhance our services, communicate with you, and maintain security.

3. Location Data

MegaVertex collects and uses location data to enable core functionality such as displaying the user's live location on a map and allowing administrators to track field workers.

Types of data collected:

  • Precise location (GPS)
  • Approximate location (network-based)

How we use location data:

  • To display the user’s real-time location within the app
  • To allow authorized administrators to monitor and manage field workers
  • To improve operational efficiency and service delivery

Background location:

MegaVertex may collect location data even when the app is running in the background, in order to support continuous tracking of field workers.

Data sharing:

Location data is shared only with authorized users within the organization (e.g., administrators) and is not sold or shared with third parties, except when required to provide core app functionality or comply with legal obligations.

User control:

Users can control location permissions through their device settings and may disable location access at any time; however, this may affect the functionality of the app.

4. Data Security

We use industry-standard security measures to protect your data. However, no method of transmission over the Internet is completely secure.

5. Contact Us

If you have any questions about this Privacy Policy, you can contact us at support@megavertex.com.